Terms of Service
Last updated November 9, 2026
These Terms of Service apply to anyone who signs up for or uses Stratios. If your organization has signed a separate agreement with Stratios that is still in effect, such as a pilot agreement, that agreement applies instead.
How These Terms Work
The Agreement is between the Provider and the person or company that accesses or uses the Cloud Service. It has two parts: the Order Form and Key Terms below, and the Common Paper Cloud Service Standard Terms Version 2.1, which are incorporated by reference. Where these Terms change the Standard Terms, these Terms control. Capitalized words have the meanings given here or in the Standard Terms.
If you accept on behalf of a company, you confirm that you are allowed to do so. Signing up for, accessing or using Stratios means you accept the Agreement.
Order Form
- Cloud Service
- Stratios, a web application for managing commercial real estate investments. It reads documents into structured records; tracks assets, leases, financials, deals, legal entities and investor capital; writes reports; and includes the Portfolio Analyst, an AI assistant.
- Order Date
- The Effective Date.
- Pilot Period
- A free trial of 14 days, starting when Stratios approves Customer's organization. Stratios may extend it by email. If no way to pay is set up when it ends, Customer can still look, print and download, but not make changes.
- Subscription Period
- One month, renewing each month.
- Cloud Service Fees
- The price per person with access per month shown on the Pricing page when Customer first sets up payment, charged for the days each person has access. Stratios may change the price for a later month by telling Customer at least 30 days before.
- Payment Process
- Stratios invoices each month after it ends. If Customer chooses to pay by card or bank, Stratios charges that payment method. If Customer chooses to be invoiced, payment is due within 15 days of the invoice.
- Non-Renewal Notice Period
- Customer may stop at any time before the end of the current month, under Admin Settings > Billing or by email.
- Technical Support
- Through Help in Stratios or the Contact Us page, on business days, with commercially reasonable efforts.
- SLA
- None.
Key Terms
- Customer
- The person or company that signs up for or uses Stratios. If accepted for a company, Customer means that company.
- Provider
- Ronnie Cook, doing business as Stratios
- Effective Date
- The date Customer first accepts the Agreement.
- Governing Law
- The laws of the State of Missouri.
- Chosen Courts
- The state and federal courts located in Missouri.
- General Cap Amount
- The greater of the fees paid or payable by Customer to Provider in the 12 months immediately before the claim, and $1,000.
- Notice Address
- Provider: legal@stratios.app. Customer: the email address of the person who set up Customer's organization.
Changes to the Standard Terms
- Stratios uses outside services to run the Cloud Service, and does not use Customer Content to train AI models. The Privacy Policy describes what is collected and shared.
- The Portfolio Analyst and document readings can make mistakes. Customer will check figures and reports before relying on them or sending them to others. Nothing in Stratios is investment, legal or tax advice.
- Stratios may update these Terms by posting a new version on this page and telling Customer by email or in Stratios. The new version applies 30 days after it is posted, unless Customer stops using Stratios before then.
These Terms are based on the Common Paper Cloud Service Agreement Version 2.1, free to use under CC BY 4.0.